Preparation
Records, hospital matching, admission plan, cost planning and travel arrangements — organised in one pass.
From preparation to follow-up — a named coordinator at every stage
SilkLumen connects record preparation, hospital communication, travel arrangements, on-ground support and follow-up into one clear, executable pathway.
Thorough preparation before departure
Dedicated on-ground coordination
Clear cost milestones
Continued follow-up at home
Full-cycle service
Three-stage concierge coordination
Complex tasks are broken into stages, so patients and families always know who owns the next step and how it will proceed.
Treatment in China
A coordinator links outpatient and inpatient care, examinations, medical interpretation and daily support.
Follow-up at home
Discharge documents, medication and check-up planning, remote consultations and handover to your local doctor.
Dedicated coordination
One clear service window, timely updates on important information and written confirmation of key items.
01
Preparation
Records, hospital matching, admission plan, cost planning and travel arrangements — organised in one pass.
02
Treatment in China
A coordinator links outpatient and inpatient care, examinations, medical interpretation and daily support.
03
Follow-up at home
Discharge documents, medication and check-up planning, remote consultations and handover to your local doctor.
04
Dedicated coordination
One clear service window, timely updates on important information and written confirmation of key items.
Service standards
Clear delivery at every stage
Professional coordination, transparent process, dedicated ownership and multilingual support make cross-border care more efficient and reassuring.
Clear resources
We explain hospitals, doctors, department strengths and admission criteria based on your case.
Transparent process
Key opinions, timelines, service scope and cost structure are communicated promptly.
Dedicated ownership
Every stage has a named coordinator, reducing the cost of multi-party communication.
Professional coordination
Medical teams focus on clinical decisions; SilkLumen handles information and execution.
Start with a clear plan for treatment in China
Tell us about your condition and main needs — our team will outline suitable hospitals and a service pathway.